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Quick answers to common questions
Setting up your account is simple. After signing up, you'll be guided through a quick onboarding process where you can configure your business details, set up your first service, and customize your preferences.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), ACH bank transfers, and PayPal. All payments are processed securely through industry-leading payment processors.
Yes! We provide tools to import your existing client data, service history, and other information. Our support team can assist you with the migration process to ensure a smooth transition.
The 14-day free trial includes full access to all platform features, unlimited clients and appointments, all templates, and priority support. No credit card required to start.
Absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time from your account settings, and you'll retain access until the end of your billing period.
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with the platform for any reason within the first 30 days, contact us for a full refund.
Yes! We have native iOS and Android apps with full offline capabilities. You can conduct inspections, manage appointments, and access all features from your mobile device.
Our workflow automation allows you to set up triggers and actions. For example, when an appointment is scheduled, automatically send a confirmation email and create invoice reminders. You can customize workflows to match your business processes.
Yes! Our Multi-Inspector plan supports multiple users with role-based permissions. Each team member gets their own login and you can control what features and data they can access.
Our support team is available 24/7 via live chat, email, or phone. We typically respond to live chat within 2 minutes and emails within 4 hours. For urgent issues, phone support provides immediate assistance.
Yes! We offer comprehensive onboarding support including one-on-one training sessions, video tutorials, documentation, and regular webinars. Our team ensures you're comfortable with all features.
All data is automatically backed up multiple times daily to secure, geographically distributed servers. We maintain 30 days of backup history and can restore your data at any time if needed.
Reach out to us directly
support@scopeinspect.com
For general inquiries
+1 (555) 123-4567
Mon-Fri 8AM-8PM EST
Available 24/7
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